Refund Policy
Refund Policy
This Refund Policy (“Policy”) outlines the terms and conditions regarding refunds for our services. Please read this Policy carefully before making a purchase or engaging with our services. By using our services, you agree to abide by the terms and conditions set forth in this Policy.
Refund Eligibility
- API Services: Due to the nature of API services provided by ByteBricks, refunds are generally not available once the service has been accessed or utilized.
- Service Disruption: In the event of a service disruption or failure on our end that significantly affects the availability or functionality of our services, you may be eligible for a refund. Please contact our support team to report any issues and discuss potential refund options.
How to Request a Refund
- Contact Support: To request a refund, you must contact our support team within the designated refund period and provide detailed information about your purchase and the reason for your refund request.
- Refund Period: Refund eligibility and the applicable refund period may vary depending on the specific service or product you have purchased. Please refer to your purchase confirmation or contact our support team for more information.
- Documentation: Depending on the circumstances, we may require supporting documentation or evidence to process your refund request.
Refund Processing
- Evaluation: All refund requests will be evaluated on a case-by-case basis. We reserve the right to decline a refund request if it does not meet the eligibility criteria outlined in this Policy.
- Method of Refund: Approved refunds will be processed using the original method of payment. Please note that it may take several business days for the refunded amount to appear in your account.
- Non-refundable Fees: Certain fees associated with your purchase, such as transaction fees or third-party charges, may not be refundable.
Changes to the Refund Policy
ByteBricks reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to this Policy will be posted on our website. It is your responsibility to review this Policy periodically for any updates.
Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact our support team at refund@bytebricks.ai